I thoroughly enjoy the house is set up works. Unfortunately the ceramic heating element breaks extremely easily.I thought that I cleaned it incorrectly the first time and it broke. The amazing staff at DabTech sent me a replacement. Unfortunately the replacement part broke after five days of use. Now I’m just gonna order the titanium heating element and hope for better results. Amazing rig and prompt customer service. Just steer clear of the ceramic heating element.
Well, if you're thinking about purchasing a DabTech product, just know that you're not only purchasing a great device, you also investing on some 5 star customer service. I was having problems with my Elite Plus' heating element. I was upset at first because I had only about 5 months with the item and I thought I was going to have to make another purchase. Well, this is why I am giving a 5 star. I emailed customer service about the problem I was having. They replied within 24hrs and helped me figure out what was wrong with the product. I sent them a video and they promptly told me the problem. It was the heating element. To my surprise, they had already shipped me another heating element, COMPLETELY FREE. No shipping or anything. Needless to say, if you buy from DabTech; you'll be good if you need assistance. Thank you guys for the help. I apologize for the paragraph but I felt it needed it.
Element works as expected
Love the metal atomizer! It is sturdy and solid. I bought this after my ceramic broke, and now I do not worry about it breaking. Also it makes my EPP look really sleek and expensive.
Elite Plus Heating Element
Love it so far! Only issue I had was some concentrate spilled over the ceramic bowl and got into the heater. Had to buy a replacement heater but back to good!
Bought the metal one because I accidentally dropped by elite plus and broke the ceramic :/
this one is beast! and it looks really nice.